Job Description

Job Title: Process IT Manager \xe2\x80\x93 Safety, Health & Environment Work Location: UniOps Bangalore ABOUT UNILEVER: Be part of the world\xe2\x80\x99s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life \xe2\x80\x93 giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you\xe2\x80\x99ll be surrounded by inspiring leaders and supportive peers. Among them, you\xe2\x80\x99ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\xe2\x80\x99ll work to help you become a better you. ABOUT UNIOPS: Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. Background Unilever is digitally rewiring its supply chain, focusing on generating real-time & democratized information, capitalizing on advanced technologies, and building digitally connected factories. This will help deliver competitive, volume-driven growth while supporting an increasing demand for agility and will have to be underpinned by sustainable cost reduction. The Supply Chain Transformation is expected to enable \xe2\x80\x93

• Improved agility and customer-centricity across end-to-end supply chains through the facilitation of faster recognition of customer preferences and feedback. This, in turn, will allow quick adjustments to manufacturing flows and material flows in factories.
• A competitive edge through supply-chain resilience \xe2\x80\x93 thereby requiring connected, reconfigurable supply ecosystems.
• Speed and productivity through increased levels of automation and workforce augmentation coupled with upskilling and reskilling effort.
• Being cost-efficient and resource-efficient, to boost growth and support investment.
• Highly efficient Safety and Risk procedures and digital systems to ensure safe work environment for our business stakeholders.
• Prevention of occupational illness and injuries

Supply Chain cost savings are an essential part of the virtuous cycle of growth and support the business efforts to increase the core operating margin. These savings will be driven by improvements in efficiency. Supply chain leadership seeks continuous improvement in manufacturing to drive cost savings and higher returns, providing extra fuel for growth as cash is redeployed in new strategic opportunities. Main purpose of job: Make/Quality/Safety Platform is a part of Global Supply Chain team within Enterprise Applications with roles & responsibilities spanning across:

• Business partnering with SHE Business
• IT strategy & product roadmap
• Delivery of IT solutions from concept to landing,
• Support & BAU operations of the existing IT applications

This role of \xe2\x80\x9cIT Manager\xe2\x80\x9d within the Make/Quality/Safety Platform spans across the E2E SHE function, primarily with the focus of enabling digitization. In this role, the incumbent is required to be the process & functional expert in end to end SHE processes, overlaying with capabilities in data, reporting tools & analytics capabilities. Role will require to partner business teams as well as other IT teams to conceptualize business needs & design & deliver digital solutions. In addition to technical changes, the role involves defining simplified and harmonized processes for SHE and influencing business stakeholders to secure buy-in. These changes call for strong ability to innovate and conceptualize end-state processes and solutions. It will also require setting up effective communication strategy and handle Change Management and Training. With the ever-changing technologies & evolving business requirements, the role also warrants an external orientation to bring in an outside-in perspective & help deliver the best in class solutions. The role is Global in nature & apart from the functional & technical know-how, requires excellent stakeholder & project management skills. Key accountabilities:

• Project Management: Lead and manage the entire lifecycle of Business/IT projects, from initiation to closure, ensuring adherence to project management best practices, methodologies, and standards.
• Ability to think strategically and align digital SHE initiatives with the overall business goals and objectives of the organization. Capable of developing technology strategies, roadmaps, and implementation plans .
• Team Leadership: Provide guidance and update to project teams, including project core / extended leads, IT, Procurement and other stakeholders, ensuring effective collaboration and coordination. This includes providing guidance and support, resolving conflicts, and fostering a collaborative team environment.
• Risk Management: Identify project risks, develop mitigation strategies, and proactively manage issues that may impact project timelines, budget etc. This includes conducting risk assessments, developing contingency plans, and monitoring project risks throughout the implementation lifecycle.
• Stakeholder Management: Establish and maintain strong relationships with key stakeholders, both internal (UL) and external (Supplier), ensuring effective communication, managing expectations, and addressing concerns related with ePtW project.
• Quality Assurance: Develop and implement quality management processes, ensuring that project deliverables meet established standards and business requirements. Knowledge of quality best practices to ensure the ePtW system meets established standards and regulatory requirements (Unilever and external).
• Change Management: Ability to navigate and manage organizational change associated with implementing an ePtW system. This includes assessing the impact of the new system on processes and workflows, addressing resistance to change, and developing training programs to facilitate user adoption.
• Performance Tracking and Reporting: Monitor project progress, track key performance indicators, and provide regular status updates and reports to senior management and business leads on the status against the roadmap.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong presentation skills to deliver clear and impactful messages to Business leads, senior management, suppliers and project team. Ability to create clear and concise documentation, including user guides, process manuals, and standard operating procedures.
• Establish and ensure appropriate governance functions for the Digital projects
• Maintain awareness of all Controls requirements and ensure that all applicable requirements are met with at all times

Experience and qualifications required:

• Candidate with educational qualifications in Supply Chain preferred
• Knowledge & Experience of Safety, Health & Environment preferred
• Thorough understanding of SAP ECC and related Supply Chain processes
• Exposure to Data Analytics, RPA and other Digital Technologies preferred
• Expert in Agile application development and DevOps
• Good understanding of cloud capabilities (preferably Microsoft Azure)
• Excellent stakeholder & vendor management skills
• Attention to detail, Self-starter, problem-solving attitude, being accountable
• Information Management and Innovation affinity
• Excellent inter-personal and communicative skills, willing to support the teams at a high level of excellence
• As the role is Global the successful candidate will sometimes be required to work flexibly in order to accommodate time zone differences and accommodate deadlines
• Travel \xe2\x80\x93 10%

Desirable Skills:

• Experience with designing and implementing Safety digital solutions (or related areas)
• Experience in managing and scaling large & complex transformation programs

Key interfaces Major internal customers and external contacts:

• Unilever SHE Business \xe2\x80\x93 Cluster/Regional Leads, Directors, VPs and team
• IT Platform/Enterprise Architect/Supply Chain, D&A Tech
• External partners
• Other team members in same team specially within process development role

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we\xe2\x80\x99ll work to help you become a better you!