Job Description

Years of Experience5 - 8 yearsWorkplace TypeOn-siteSeniority TypeAssociateIndustryindustrial automationWant to know how much a Process Industries Sales Engineer make in Mumbai India?Get Salary insights for Process Industries Sales Engineer in Mumbai India. Know how your salary compares to the industry average. Our AI analyzer uses other candidates' stated pay expectations to identify market trends.Analyse SalarySkillsWastewater TreatmentMechanical EngineeringCustomer InteractionsDevelop New ProductsEquipment SpecificationsBudget ConstraintsNegotiationContact our TA to know more about the jobRashi ModiTalent Advocate at WhiteCrowDescriptionAbout our clientOur client is a world-leading thermal energy management and niche pumping group.Every day, our client works to help their customers tackle their toughest manufacturing challenges. They transform production processes with components and entire systems that are responsive and predictive, providing technology used in the biotechnology, pharmaceutical, industrial, automotive, mining, food and beverage, OEM, and medical device sectors. With a presence in over 60 countries, our client offer comprehensive customer support globally.Job descriptionResponsibilities:

• Conduct market research to identify potential customers in the Industrial Sector in Mumbai / Gujarat & North India.
• Develop and implement targeted marketing strategies to reach potential customers in these sectors.
• Key account management including End Users, OEMs & System Integrators.
• Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.
• Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.
• Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers.
• Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.
• Act as the customer's advocate and ensure their technical needs are met.
• Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India.
• Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.
• Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.
• Provide high-quality technical support to prospects and customers during pre- and post-sales situations.
• Understand and solve challenging application problems by recommending appropriate company solutions.
• Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM.

• Lead and communicate effectively with customers and colleagues to build strong relationships.
• Quickly identify and solve technical issues to provide optimal customer service.
• Prioritize tasks efficiently to meet project deadlines and targets.
• Work independently and demonstrate strong self-motivation.
• Follow procedural guidelines and work methodically to ensure consistent high-quality output.
• Hold relevant diploma/degree in Mechanical Engineering, and a strong business background.
• Preferably have at least 10 -15 years of experience in the Fluid Handling Industry (Alfa Laval / Roto Pumps IDMC / SPX / IDEX ), with a specific focus on pumps used in Process Industry applications.
• Possess excellent written and spoken English communication skills.

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