Job Description

We are looking for a Process, Governance & Tools Expert (QtC-E), based in Italy, France, Portugal or India and reporting to QtC-E Manager. The candidate is expected to have strong knowledge of processes and tools used in QtC-E.

Your Mission

As Process, Governance & Tools Expert (QtC-E), you'll cover the following tasks:



1. QtC-E Process & Governance Management


Develop and maintain governance frameworks for consistent QtC-E execution across all regions. Define and coordinate M-Cycle governance routines (cadence, agenda, participants). Ensure QtC-E steps are understood, applied, and continuously improved. Monitor process compliance and drive corrective actions as needed. Enable effective cross-functional collaboration (Sales, PM, Finance, Supply Chain, Digital).


2. Business Tools & Systems Management


Manage the QtC-E tool landscape (ERP, PM tools, quoting tools, dashboards, repositories, workflows). Monitor tool performance and drive improvements aligned with business needs. Coordinate updates, integrations, and enhancements with Digital/IT teams. Maintain guidelines, training materials, and user documentation.


3. Operational User Support


Provide timely support to users experiencing issues with QtC-E tools or processes. Identify root causes and coordinate solutions with Digital/IT teams. Act as the interface between business users and technical teams to translate needs into system requirements. Ensure quick issue resolution to minimize business disruption.


4. Access, Rights & Compliance


Administer user access and permissions in line with security and segregation-of-duties principles. Conduct periodic audits of roles and access rights. Ensure tool usage complies with QtC-E standards and governance.


5. Performance Tracking & Reporting


Monitor and distribute QtC-E KPIs (cycle time, backlog, project performance, profitability). Ensure data quality across reporting systems.

Provide insights and recommendations to support decision-making.


6. Continuous Improvement & Change Enablement


Identify opportunities to enhance process efficiency, governance, and tool usability. Support standardization, automation, and simplification initiatives. Lead training, onboarding, and communication for new processes or tool updates. Promote best practices and a continuous improvement culture.


7. Stakeholder & Key-User Network Management


Build and maintain a strong key-user network across functions and regions. Collect feedback, address operational challenges, and prioritize improvements. Ensure alignment between local needs and global QtC-E standards.

Your Profile

Level of education and languages:


Master's degree in engineering or equivalent Fluent in English; additional language is a plus PMI certification is a plus


Required experience and Skills:


5+ years of relevant project management experience. Experience in a management role is a must Experience in the beverage industry and knowledge of Sidel Portfolio is a plus Knowledge of project financials, installation and commissioning scope and challenges Proficiency in MS Office, Project, ERP/ SAP Excellent communicator and comfortable managing multiple tasks Problem solving attitude Ability to set and maintain high standards of self-performance with responsibility and accountability for successfully completing assignments and tasks Available to travel up to 30% of the time

Contract Type

Permanent

Country

INDIA

Location

Pune