Job Description

PROCESS EXECUTIVE: (VOICE)

Roles and Responsibilities:

Role Description:

1. Responsible for calling customers and making payments.

2. Responsible to act as a bridge between field executives and team leaders

3. Responsible for constantly follow up Arrears payment

4. Work consistently to rectify billing error

5. Responsible for Analysis and feedback of unpaid accounts

6. Follow up for reactivation of inactive accounts.

7.Enter new data or update existing data into client application and ensure the accuracy of the data

8.Prepare data for clients meeting, presentation

9.Check the workflow records/documents/forms from client

10.Review data of received forms for deficiency

11.how to solve payment issues

12.basic knowledge on fraud transactions/scam/hacking

13.good communication skills

14.We are Recruiting for the Experience candidate .Above 1 years of experience

15.We are Recruiting for Tamil Nadu, Coimbatore.

16 We are providing attractive incentives.

Work Experience:

Should have minimum of 0 - 3 years of relevant work experience in Voice process

Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)

Should have experience handling MIS or strong experience with MS excel, MS word

Should possess excellent communication and interpersonal skills

Immediate Joiners or Max 15 days Notice period preferred

Language preferred - English & Tamil

Job Location : coimbatore

Week Off : 6 days working & 1 day rotational week off

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Preferred)
Experience:

3Year: 1 year (Preferred)
Language:

tamil., English (Preferred)
Work Location: In person

Speak with the employer

+91 9942199428