Job Description

Process Executive manages and optimizes business workflows, focusing on efficiency, accuracy, and productivity, handling tasks like data entry, customer support, or transaction processing, and involves analyzing current methods, implementing improvements, training staff, monitoring metrics, and ensuring compliance with policies for better operational outcomes. Key Responsibilities: Process Analysis & Improvement: Analyzing existing processes, identifying bottlenecks, and developing/implementing solutions for better efficiency. Operational Execution: Executing specific tasks like data processing, customer support (voice/chat), or transaction handling. Data Management: Collecting, validating, and analyzing data, ensuring data integrity and generating reports. Training & Documentation: Creating SOPs (Standard Operating Procedures), training staff on new processes, and maintaining clear documentation. Performance Monitoring: Tracking key performance indicators (KPIs) and reporting on process performance. Collaboration: Working with cross-functional teams and clients to align processes with business goals.

Job Types: Full-time, Fresher

Pay: ₹18,874.93 - ₹30,547.01 per month

Benefits:

Commuter assistance Internet reimbursement Paid sick time
Work Location: In person