Job Description

Key Responsibilities:

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Consolidate data from multiple systems to facilitate inventory availability check and order entry Perform various order management functions including order entry and expediting Provided accurate order entry change order and detailed telephone information while maintaining call center objectives and goals Process a high volume of product orders via electronic distribution from order entry to shipment for revenue recognition Plan and pro actively manage through SAP the entire process of fulfilling customer contracts from Order Entry to Collection Provided order management support for sales including order entry and order tracking using SAP Order entry shipping fill rate and product availability management of orders Extensive intricate knowledge of SAP ERP system including inventory sales and receivables and invoicing modules End to end knowledge on the Export process system from ERP to interfaced systems Extensive knowledge on simple and complex contract under order booking and management

Additional Responsibilities:

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Ability to communicate verbally and write in English Ability to understand language nuances intonation accent inference in spoken written English Willing to work in night shifts Team Player

Preferred Skills:

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S&F