Vision Global ITES Pvt Ltd is a "complete" managed outsourcing service provider with over 2 decades of experience in the ITES industry working with clients from North America, UK, Europe and Australia. We are team of 250+ energetic staff who put clients at the heart of what we do. We are looking for passionate and enthusiastic candidates to join the Vision Global family!
Designation-Process Executive (Voice process)
Fresher's - UG Graduation is mandatory
Location: Coimbatore
Shifts: US Shifts - Night shifts
Salary: 15000/month
Responsibilities:
Handle inbound and outbound calls to assist customers with their queries.
Maintain accurate records of customer interactions and transactions.
Meet and exceed performance metrics related to call handling and customer satisfaction.
Work collaboratively with team members and other departments.
Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 5 days a week
Rotational work week can be Mon-Fri
Qualification:
Bachelor's degree preferred.
Excellent verbal communication skills.
Ability to work in a fast-paced environment.
Willingness to work in night shifts.