Job Description

Eligibility :Our Goal :We seek to be recognized by clients as a valued business partner that consistently delivers tangible operational and strategic advantages. Our pathway to industry leadership starts and ends with helping clients to harness the power of data; converting data into useful intelligence, and applying next generation financial crime analytical engines, supported by our portfolio of Quint Essential Solutions- . Key Responsibility Area: The fundamental duties & tasks the define the job are: - Responsible for inbound & outbound calls with end customers to resolve customer queries. - Responsible for reverting customer queries via email. - Gather appropriate data from the internal tools to substantiate transaction validity, evaluated information gathered & determine the appropriate course of action. - Responsible for providing high quality customer service by responding to telephone inquiries and customer requests. Registered Office: Plot No. 8 & 9, Electronic City , Sector 18 , Gurugram ( Gurgaon ) , Haryana - 122015 || CIN : U72900HR2016PTC065212 Quinte Financial Technologies Pvt. Ltd. Plot 8 & 9 , Electronic City , Sector 18 , Gurugram ( Gurgaon ), Haryana - 122015, INDIA Phone: +91-124-4514600 www.quinteft.com Eligibility Criteria: - Education - Graduate - Strong verbal & written Communication Skills. - Flexible to work in 24-7 shift timings. - Minimum 6-Months experience in US or UK customer care support. Essential duties and responsibilities: - Comply with data integrity and security policies - Follow required procedure & guidelines The ideal candidate for this role would have: - Strong verbal & written communication skills along with active listening - Good Analytical skills - Quick Learning Ability - Ability to multi-task, set priorities & manage time effectively - Attention to detail Benefits & Perks: - Competitive Salary - Medical insurance - Two weekly offs - 5 days working and 2 Week Offs - Hassle-free transit to work - Cab facility available for pick & drop - Any Graduate (Freshers) or Undergrad with at least 6 months of experience in a UK/US banking process- Excellent communication skills requiredAdditional Benefits:- 5 working days a week (with 2 rotational days off)- Rotational shifts (all night shifts)- Cab facility provided (both side)- Please ask all the candidates to bring in their soft copies of these documents along with them at the time of interview- Adhar card- Pan card- 10 Mark sheet- 12 Mark sheet- Graduation All semester Marksheets- Graduation degree or provisional certificate- Last organization offer letter- Last organization relieving or experience letter- Last organization's last 3 salary to slips .(This is mandatory) (ref:updazz.com)

Skills Required