Job Role:Process ExecutiveLocation :ChennaiEpx:FresherKey Responsibility Area:Responding to customer queries via call, chat, and Email.Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores.Eligibility Criteria:Fluent speaking and writing ability in English.Graduate. Fresher can apply. The age limit is not more than 35 years.Comfortable with rotational night shifts is a must.Basic knowledge of using computers.
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