Job Role:Process Executive
Location :Chennai
Epx:Fresher
Key Responsibility Area:
Responding to customer queries via call, chat, and Email.
Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores.
Eligibility Criteria:
Fluent speaking and writing ability in English.
Graduate. Fresher can apply. The age limit is not more than 35 years.
Comfortable with rotational night shifts is a must.
Basic knowledge of using computers.
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