Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Process Developer

,

WFM MIS

In this role,

you will

be responsible for

p

erformance reporting

, insight generation

, day-to-day

activity management, adherence, etc.

Responsibilities

Gather information from various sources and interpret patterns and trends, creating reports based on the client/stakeholders' requirements.

Analyse

the data sets, provide adequate information, and provide insights

Manage cross function interactions

Analyse

and interpret complex data sets relating to customer's business and prepare reports for internal and external audiences using reporting tools

Create data dashboards and visualization to

showcase

business performance

Create WBR/MBR/QBR on Key metrics' performance and

participating

in periodic meetings with Operations & the Client

Possess basic knowledge of scheduling and real-time adherence

Qualifications we

seek

in you!

Minimum Qualifications

Graduate with

some

years of experience in MIS & Reporting

Good knowledge of advanced excel (VLOOKUP, COUNTIF, Conditional Formatting, INDEX and MATCH, SUMIF, IF Conditions), Pivot, Charts, Data Validation, Excel Formulae

High level attention to detail and accuracy

Good with written and communication English

The candidate should be a high performer who craves the challenges of career growth and development

Preferred Qualifications/ Skills

Experience in d

evelop

ing

and

maintain

ing

dashboards and reports using BI tools (e.g., Power BI, Tableau, Looker Studio).

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobProcess Developer

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 23, 2025, 8:00:57 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time