Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for

clients

.

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI.

Inviting applications for the role of

Process Developer, Accounts Receivables

In this role, you will

be responsible for

daily cash applications, downloading bank

statement

from

bank's

website, sending out invoices to brokers and preparing various reconciliations and reports for the management.

Get along

with policyholders,

brokers

or UW based on the requirement. Balance common mailbox and resolve customer queries.

Responsibilities

Good understanding of Accounts Receivable function

Review daily wire / lockbox

report

and provide Cash Application team with payment allocation details for application in Genius. Ensure cash is applied accurately.

Review the assigned broker accounts and address all the open items with the respective brokerage staff via telephone and/or e-mail.

Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure

timely

collection.

Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting.

Notify UW

of any booking issues / discrepancies

identified

and ensure resolution in Genius (

e.g.

incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked).

Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies. Coordinate with Program Operations Dept and Program Administrators to resolve any open balances.

Handle the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers.

Qualifications we

seek

in you

Minimum qualifications

Should be a

B.Com

Graduate

Prior experience in Order to cash Collections, B2B Collections, Accounts Receivable, Cash application will be advantage

Excellent communication, interpersonal,

verbal

and written communication skills

Proficient in MS office skill

Preferred qualifications

Knowledge of

commonly-used

concepts, practices, and procedures in collections and

credit

environment.

Ability to balance varied volumes of workloads and to reach targets and deadlines on

a timely

basis

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Get to know us at

www.genpact.com

and

on

X

, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobProcess Developer

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 23, 2025, 11:42:03 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time