Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Process Developer, Invoice to Cash

Your role will require you to utilize your skills and experience to process Invoice to Cash (Receivables / Disbursements / Cash Apps) transactions for a major P&C Insurance client. You will be required to process with expected accuracy and within the expected timelines as per the business requirement.
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Should be open to work in any shift as per the business requirement

Responsibilities
----------------------

Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities*

Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices.*

Investigate and resolve any payment discrepancies.*

Monitor customer accounts for overdue payments.*

Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.*

Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund*

Serve as the primary point of contact for customer inquiries related to invoices, and payments.*

Qualifications
--------------------

Minimum qualifications

Graduate in Commerce (B. Com)

Relevant and meaningful years of experience of working in I2C lifecycle - credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities and so on.*

Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.*

Proficient in English language- both written (Email writing) and verbal

A strong attention to detail; analytical skills and the ability to multi-task are important*

Preferred qualifications
------------------------------

Prior experience in Accounts Receivable/Invoice to Cash*

Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)*

A strong attention to detail; analytical skills and the ability to multi-task are important*

Should be a team player with previous work experience in an office environment required*

Client focused with proven relationship building skills*

Ability to work collaboratively as a key member of a team and independently with minimum supervision*

Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure*

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation*

Make an impact

- Drive change for global enterprises and solve business challenges that matter*

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities*

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day*

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress*

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobProcess Developer

Primary LocationIndia-Jaipur

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 24, 2025, 6:03:56 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time