Process Developer – Broker Technical Support Specialist

Year    UP, IN, India

Job Description

Ready to shape the future of work?



At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

From large-scale models to agentic AI, our breakthrough solutions tackle

companies

most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's

shaping the future, this is your moment



Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies

across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook



Inviting applications for the role of

Process Developer

-

Broker

Technical

Support

Specialist



Your role will require you to

utilize

your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.



Responsibilities



Perform necessary activities to support broking teams in collaborating with account management to

initiate

a renewal,

preparing

and

submitting

marketing proposals to underwriters, processing endorsements and

policy checking along with

other requests


Identify

and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions,

deletions

and

cancellations.


Calculating adjustments and premiums on policies and other insurance

documents.


Ensure repository of

record

is

accurate

and current to ensure outputs and client deliverables will be produced according to guidelines and policy

detail

.


Communicating directly with underwriters

/brokers/

account executives

to follow up or obtain

additional

information.


Monitor and attend to requests via

client

service platform that require action

in a timely manner

.


Help colleagues troubleshoot and resolve basic issues

and p

erform other related duties as

required

.


Qualifications we

seek

in

you

!



Minimum Qualifications



Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written


Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on.


Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.


Proficient in English language- both written (Email writing) and verbal


A strong attention to detail; analytical skills and the ability to multi-task are important



Preferred

Q

ualification and Experience



Relevant years of

insurance

e

xperience

and

domain

knowledge

,

especially P&C

i

nsurance


Candidate having Broker (US P

&

C insurance) experience would be an asset


Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)


A strong attention to detail; analytical skills and the ability to multi-task are important


Should be a team player with

previous

work experience in an office environment

required


Client focused with proven relationship building skills


Ability to work collaboratively as a key member of a team and independently with minimum supervision


Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure





Why join Genpact?



Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress


Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.



Let's build tomorrow together.





Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.



Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to participate

in our hiring process in any other way. Examples of such

scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


JobProcess Developer

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 21, 2025, 8:08:21 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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Job Detail

  • Job Id
    JD3903409
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year