just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're
leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how
we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.
From large-scale models to agentic AI, our breakthrough solutions tackle
companies
most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's
shaping the future, this is your moment
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and
cutting-edge
solutions - we help companies
across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook
Inviting applications for the role of
Process Developer
-
Broker
Technical
Support
Specialist
Your role will require you to
utilize
your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.
Responsibilities
Perform necessary activities to support broking teams in collaborating with account management to
initiate
a renewal,
preparing
and
submitting
marketing proposals to underwriters, processing endorsements and
policy checking along with
other requests
Identify
and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions,
deletions
and
cancellations.
Calculating adjustments and premiums on policies and other insurance
documents.
Ensure repository of
record
is
accurate
and current to ensure outputs and client deliverables will be produced according to guidelines and policy
detail
.
Communicating directly with underwriters
/brokers/
account executives
to follow up or obtain
additional
information.
Monitor and attend to requests via
client
service platform that require action
in a timely manner
.
Help colleagues troubleshoot and resolve basic issues
and p
erform other related duties as
required
.
Qualifications we
seek
in
you
!
Minimum Qualifications
Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written
Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on.
Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
Proficient in English language- both written (Email writing) and verbal
A strong attention to detail; analytical skills and the ability to multi-task are important
Preferred
Q
ualification and Experience
Relevant years of
insurance
e
xperience
and
domain
knowledge
,
especially P&C
i
nsurance
Candidate having Broker (US P
&
C insurance) experience would be an asset
Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)
A strong attention to detail; analytical skills and the ability to multi-task are important
Should be a team player with
previous
work experience in an office environment
required
Client focused with proven relationship building skills
Ability to work collaboratively as a key member of a team and independently with minimum supervision
Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants
are not required to
pay to participate
in our hiring process in any other way. Examples of such
scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.