Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for

clients

. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI.

Inviting applications for the role of

Process Developer

-

Broker

Technical

Support

Specialist

Your role will require you to

utilize

your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.

Responsibilities

Perform necessary activities to support broking teams in collaborating with account management to

initiate

a renewal, preparing and

submitting

marketing proposals to underwriters, processing endorsements and

policy checking along with

other requests

Identify

and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions,

deletions

and

cancellations.

Calculating adjustments and premiums on policies and other insurance

documents.

Ensure repository of

record

is

accurate

and current to ensure outputs and client deliverables will be produced according to guidelines and policy

detail

.

Communicating directly with underwriters

/brokers/

account executives

to follow up or obtain

additional

information.

Monitor and attend to requests via

client

service platform that require action

in a timely manner

.

Help colleagues troubleshoot and resolve basic issues

and p

erform other related duties as

required

.

Qualifications we

seek

in

you

!

Minimum Qualifications

Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written

Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on.

Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.

Proficient in English language- both written (Email writing) and verbal

A strong attention to detail; analytical skills and the ability to multi-task are important

Preferred

Q

ualification and Experience

Relevant years of

insurance

e

xperience

and

domain

knowledge

,

especially P&C

i

nsurance

Candidate having Broker (US P

&

C insurance) experience would be an asset

Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)

A strong attention to detail; analytical skills and the ability to multi-task are important

Should be a team player with

previous

work experience in an office environment

required

Client focused with proven relationship building skills

Ability to work collaboratively as a key member of a team and independently with minimum supervision

Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit

www.genpact.com

. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobProcess Developer

Primary LocationIndia-Madurai

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 24, 2025, 7:52:36 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time