Process Delivery Specialist Talent Development Optimization Processes

Year    Bangalore, Karnataka, India

Job Description


IntroductionA career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.Your role and responsibilitiesAs HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees.Your primary responsibilities include:You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculumProvide employee service and act as a point of contact for employees with learning queriesSupport queries related to employee password resetHandle dispatching of work queue effectivelyTo have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queriesProvide active contribution to any ongoing projectsRequired educationBachelor's DegreePreferred educationMaster's DegreeRequired technical and professional expertiseGraduate/Postgraduate (MBA HR is preferred) with a minimum of 0-1 year of experience in Learning administration or Customer relationship management/business administration or a related field will be preferredProven experience in Microsoft Excel, PowerPoint, MS Word and G-SuiteExcellent verbal and written English language skillsPrior experience in Training or presentation will be a plusExperience working in a fast-paced, client-facing environmentValidated organizational skills and the ability to prioritize and time management are essential for this roleDemonstrating strong attention to detail, follow and quick responsiveness is imperative for this roleAbility to develop effective relationships with internal and external stakeholders of the organizationFlexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferredProblem solving skills and ability to analyze errors/complex issues and identify appropriate solutionsPreferred technical and professional experiencePrior experience in Data processing or Data management skill will be preferredWorking knowledge of Workday will be an added advantageABOUT BUSINESS UNITIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.OTHER RELEVANT JOB DETAILSWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.Job TitleHR Practitioner - LearningJob ID34112City / Township / VillageBANGALOREState / ProvinceKarnatakaCountryIndiaWork arrangementOnsiteArea of workEnterprise OperationsEmployment typeRegularPosition typeEntry LevelTravel requiredNo TravelCompany(0063) IBM India Private LimitedShiftRotationIs this role a commissionable/sales incentive based position?No

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Job Detail

  • Job Id
    JD3694536
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year