Process Delivery Manager

Year    TN, IN, India

Job Description

Company Description

Bosch Global Software Technologies Private Limited

is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities:




Process delivery Management for Logistics back office services and Purchasing back office services


Responsible for customer deliverables, monthly reporting and delivery confirmation, Risk management and OPLs.


Responsible for requirement gathering, topic migrations and successful implementation.


Responsible for deliverable allocation to the project team


Responsible for identifying the training needs and competency development for the project team.


Responsible for career planning of the project associates.


Responsible for skill hunting, recruitment and outsourcing.


Responsible for customer receivables.


Responsible to identify productivity improvements and implement the same.


Accountable for team's delivery performance.


Accountable of the quality of customer deliverables.


Accountable for self and team's training/upskilling fulfillment.


Accountable for associate's feedback management.


Support for customer acquisition, identify opportunities and presales activities.


Support to identify new areas of business


Support to prepare proposals, contracts, customer billing.


Support to improve customer satisfaction index/ net promoter score.

Required skills:




Plant Logistics and Procurement knowledge and experience


Strong analytical skills to absorb customer requirements to translate into actionable topics


Be the technical SPOC for the customers for the services.


Should be able to lead a team of 30+ team members working in multiple projects across multiple locations.


Strong communication and leadership skills


Basic business management skills


Effective tracking mechanism.


Excellent Team managing skills

Additional information (Nice to have)




Supply chain Value stream/ domain knowledge in automotive sector


Handling end to end projects over its life cycle

Qualifications



Any Bachelors degree

Additional Information



10+ years of experience in Plant logistics and Purchasing

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Job Detail

  • Job Id
    JD3705233
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year