Job Description

- Floor InchargePosition Title:

Floor Incharge

Department:

Operations / Production / Retail (as applicable)

Location:

__________

Reporting To:

Floor Manager / Operations Manager

Role Overview:

The Floor Incharge is responsible for supervising daily operations on the assigned floor, ensuring smooth workflow, maintaining discipline, monitoring employee performance, and achieving production/retail targets. The role requires strong leadership, coordination skills, and the ability to manage a team effectively.

Key Responsibilities:1. Floor Operations Management

Oversee day-to-day operations on the floor to ensure work is carried out efficiently. Monitor workflow and allocate tasks to team members based on priorities. Ensure that production/retail targets and timelines are met. Maintain cleanliness, organisation, and safety standards on the floor.

2. Team Supervision & Coordination

Supervise staff, resolve queries, and provide guidance as required. Conduct briefings at the beginning of each shift. Ensure discipline, attendance, and punctuality of the team. Train new employees on floor processes and protocols.

3. Quality Control

Monitor product quality and ensure adherence to company standards. Report any defects or deviations immediately to the concerned department. Coordinate with QA/QC teams for inspections and approvals.

4. Inventory & Material Management

Ensure availability of raw materials, tools, and resources required for operations. Track material usage and report shortages or discrepancies. Coordinate with the store and procurement teams for timely replenishment.

5. Reporting & Documentation

Maintain daily reports on productivity, attendance, floor issues, and output. Report breakdowns, delays, and operational challenges to management. Assist in preparing MIS reports when needed.

6. Compliance & Safety

Enforce company policies, SOPs, and compliance rules. Ensure safety protocols are followed by all employees. Report accidents, incidents, or violations immediately.

Skills & Competencies

Strong team leadership and supervision skills Excellent communication and coordination abilities Problem-solving and decision-making skills Understanding of production/retail processes Ability to work under pressure and meet deadlines Basic computer knowledge (MS Excel, reports, attendance tracking)

Qualification & Experience

Minimum 2-5 years of experience in floor supervision (retail/production/operations). Bachelor's degree or relevant certification preferred.
Job Type: Full-time

Pay: From ?25,000.00 per month

Work Location: In person