Job Description

Job Title: Process Coordinator

Department: Operations / Process Management

Job Summary:

The Process Coordinator is responsible for overseeing, coordinating, and optimizing business processes to ensure efficiency and compliance. This role involves working across departments, monitoring workflows, identifying areas for improvement, and ensuring that standard operating procedures (SOPs) are followed consistently.

Key Responsibilities:

Coordinate and monitor daily operational processes across departments.

Ensure adherence to company policies, procedures, and compliance standards.

Identify inefficiencies and suggest process improvements.

Collaborate with teams to document and implement best practices.

Maintain and update process documentation, workflows, and SOPs.

Track key performance indicators (KPIs) and prepare periodic reports.

Assist in training staff on new processes and systems.

Facilitate communication between departments to resolve process-related issues.

Support audits and ensure documentation is accurate and complete.

Required Skills & Qualifications:

Bachelor's degree in Business Administration, BCOM

Excellent communication and interpersonal abilities.

Proficient in Microsoft Office (Excel, Word, PowerPoint); knowledge of workflow tools (e.g., ERP, CRM) is a plus.

Attention to detail and a proactive approach to problem-solving.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Schedule:

Day shift
Work Location: In person