Job Description

- Process Coordinator (PC)

Location:

La Joie - Primary Learning Habitat, Gomti Nagar, Lucknow

Position Type:

Full-Time

Reporting To:

Director / Managing Director

ONLY FEMALE CANDIDATES TO APPLY

About the Role

We are appointing a

Process Coordinator (PC)

-- one of the most critical positions in our organisation's operations. The PC will act as the backbone of execution, ensuring that:

All internal processes run smoothly Work does not get delayed or missed Follow-ups are timely and accurate Reports reach management on time There is complete transparency and visibility on institutional operations
This role demands

high energy, discipline, accountability, sharp follow-ups, and excellent documentation & coordination skills

.

The PC works closely with leadership and departments to ensure task execution, process compliance, monitoring and reporting.

Key Responsibilities

Monitor workflow across departments and ensure timely execution of assigned tasks and processes Maintain and track process sheets, follow-up trackers, SOP documents, and FMS/WIP updates Coordinate cross-department processes (Admin, Academics, Transport, HR, Admissions, Events, School Management) Conduct daily review of pending tasks and escalate delays to reporting heads Create and circulate MIS reports, process dashboards, and weekly review summaries Maintain strong communication with department heads on deadlines and completion status Ensure process compliance and SOP adherence across school functions Assist leadership in implementing systems and improving operational efficiency Coordinate and document meetings, minutes, and follow-up action plans Ensure smooth flow of information between departments and management

Required Skills & Competencies

Excellent Follow-Up Skills

(absolutely non-negotiable) Strong organisational & time-management abilities Good command over written and spoken English Proficiency in MS Excel, Google Sheets, and documentation Ability to multi-task, prioritise, and handle work pressure Attention to detail and process-oriented thinking Professional presence, positive mindset, and ability to hold people accountable Strong interpersonal and coordination skills

Qualifications & Experience

Graduate (Management / Commerce / Secretarial / Administrative background preferred) 1-2 years of experience as a

process coordinator / office coordinator / executive assistant / admin role

Experience in educational institutions or service industry will be an added advantage

Who Will Succeed in This Role

Someone who is

structured, sharp, and disciplined

Loves processes, systems, checklists, and follow-up culture Assertive and methodical -- can push timelines respectfully Thrives in fast-paced environments and multi-tasking

Growth & Opportunity

Work directly with leadership Opportunity to shape school-wide systems and processes High-visibility role with future leadership potential based on performance

How to Apply

Interested candidates can send their updated CV with subject line:

Application - Process Coordinator (La Joie)

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Ability to commute/relocate:

Gomtinagar, Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Office: 2 years (Preferred)
Language:

English (Required)
Location:

Gomtinagar, Lucknow, Uttar Pradesh (Preferred)
Work Location: In person