Job Description

Reports To:

Director

Job Summary:

We are looking for a highly organized and proactive

Process Coordinator

who will be responsible for managing end-to-end internal and external processes of the company. This role requires close coordination with clients and internal teams, ownership of timelines, smooth onboarding of new clients and team members, and strategic involvement in the company's overall growth. The candidate will work directly with the Director and play a key role in driving operational excellence and business efficiency.

Key Responsibilities: Process Management

Design, implement, monitor, and improve company-wide processes to ensure smooth day-to-day operations. Ensure all workflows are documented, followed, and optimized for efficiency. Identify process gaps and propose improvements aligned with business goals.

Onboarding & Coordination

Handle onboarding of new clients, vendors, and internal team members. Act as a central point of coordination between clients, internal teams, and leadership. Ensure seamless handovers and clear communication across departments.

Project & Timeline Management

Define project timelines, assign responsibilities, and ensure timely execution of tasks. Track progress, follow up with teams, and ensure deliverables are met as per deadlines. Escalate risks or delays proactively to the Director.

Client & vendor Management

Coordinate with clients to understand requirements, expectations, and timelines. Participate in client meetings, business discussions, and review calls. Ensure client satisfaction through smooth execution and clear communication.

Strategy & Growth Support

Work closely with the Director to develop and execute strategies for overall company growth. Analyze processes, performance, and outcomes to suggest strategic improvements. Support business planning, expansion initiatives, and operational scaling.

Reporting & Communication

Prepare regular MIS, progress reports, and performance updates for the Director. Ensure transparency and alignment between leadership, clients, and teams.

Required Skills & Competencies:

Strong organizational and coordination skills Excellent communication and stakeholder management abilities Ability to manage multiple projects and priorities simultaneously Strategic thinking with a problem-solving mindset Experience in process management, operations, or project coordination Proficiency in tools like Google Workspace, Excel, project management tools

Preferred Qualifications:

Bachelor's degree in Business Administration, Management, Operations, or related field 2-5 years of experience in operations, process coordination, project management, or similar roles Experience working closely with senior leadership or founders is a plus

Why Join Us:

Direct exposure to leadership and strategic decision-making Opportunity to play a key role in scaling and shaping the company Dynamic, fast-growing work environment High ownership and impact role
Job Type: Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Work Location: In person