Process Coordinator

Year    HR, IN, India

Job Description

Key Responsibilities

Strong in follow-ups and proactive coordination with internal and external stakeholders. Maintain communication logs and ensure proper documentation of customer and sales interactions.

Act as a liaison between the Techno Marketing team and other departments, ensuring smooth communication and timely resolution of sales-related issues.

Track and manage Techno Marketing team queries, ensuring all escalations are addressed and closed within defined timelines.

Handle customer support coordination, including follow-ups on service requests, complaints, and feedback resolution with concerned teams.

Coordinate with departments such as

Techno Marketing team, Digitisation Team

,

Data Management Team, Sales Trade, Accounts

for task completion aligned with customer and sales needs.

Manage calls and correspondence, prioritizing sales-related and customer queries.

Capable of working independently and collaboratively, handling multiple responsibilities with efficiency.

Job Types: Full-time, Permanent

Pay: ₹180,000.00 - ₹200,000.00 per year

Work Location: In person

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Job Detail

  • Job Id
    JD4416647
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year