Monitor the end-to-end customer journey: entry ? sales ? trial ? alteration ? delivery.
Ensure all teams (Sales, Greeter, Stock, Alteration) follow SOPs.
Maintain trial room hygiene and ensure trial flow management.
Monitor alteration turnaround time (TAT) and highlight bottlenecks.
Check updating of MIS, registers, and documentation by every department.
Ensure the store floor is display-ready as per VM guidelines.
Support the Store Manager in daily opening & closing procedures.
Track daily checklists for all departments.
Conduct internal process audits weekly to ensure compliance.
Coordinate between departments to avoid customer delays.
Job Type: Full-time
Pay: ?9,014.44 - ?27,798.30 per month
Location:
Delhi, Delhi (Preferred)
Work Location: In person
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