Job Description

Job Summary

The Process Coordinator is responsible for supporting and improving operating activities and manufacturing/service processes. This role ensures that workflows are efficient, documentation is accurate, and coordination across departments is smooth, resulting in timely execution and high service standards.

Job Responsibility

Coordinate and monitor day-to-day activities to support efficient production and service operations. Assist in reviewing and improving processes and workflow efficiency across production and service departments. Oversee the work of production support staff and ensure alignment with schedules. Maintain and update process workflows, schedules, and documentation accurately. Prepare and support regularly scheduled reports for internal review. Answer and direct phone calls and coordinate with relevant stakeholders. Organize and schedule meetings, service appointments, and production reviews. Draft and distribute internal communication - memos, letters, and forms. Adhere strictly to safety and quality protocols while supporting a customer-focused culture. Provide support in addressing any process-related gaps in coordination or follow-through. Perform additional duties as required in the interest of smooth operations.

Qualification & Skills Required

Graduate in any discipline. 2-4 years of experience in production coordination, service support. Ability to prioritize and manage multiple responsibilities effectively Team-oriented mindset with strong interpersonal skills Excellent written and verbal communication Attention to detail and ability to maintain accurate records Proficiency in MS Office (Excel, Word), Google applications and basic documentation tools o Familiarity with production or service workflow systems
Job Type: Full-time

Pay: ₹180,000.00 - ₹360,000.00 per year

Work Location: In person