We are looking for solid enthusiastic and energetic
Process Coordinator ( Audits )
who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency.
Designation - Process Coordinator (Audits)
Work location - WFO (Bhopal)
Shifts - 12:00 PM to 09:00 PM IST
Working - 5 Days, Monday to Friday
Role & responsibilities
Developing and implementing call audit & call quality control plans.
Training employees on call quality standards and procedures.
Documenting defects and recommendations for improvement.
Preparing and presenting quality audit reports to senior management.
Monitor and provide necessary feedback to the employees on their respective progress / short comings as per the update.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Health insurance
Paid time off
Provident Fund
Ability to commute/relocate:
Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Current CTC (Annual)
Expected CTC (Annual)
Notice Period (in days)
Work Location: In person
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