Hotel Vivek is looking for a detail-oriented Process Auditor to ensure operational efficiency, compliance with standards, and adherence to hotel SOPs. The candidate will be responsible for conducting audits, identifying gaps, and driving continuous improvement across departments.
Key Responsibilities
Conduct regular audits of hotel operations across all departments
Ensure compliance with internal SOPs and external quality standards
Identify process deviations, gaps, and improvement opportunities
Review financial, inventory, and operational processes for accuracy and compliance
Prepare detailed audit reports with findings and corrective actions
Follow up with department heads on the implementation of corrective measures
Conduct compliance checks related to procurement, cash handling, guest service, housekeeping, and food safety
Assist management in developing and updating SOPs
Ensure the hotel maintains readiness for external audits and certifications
Requirements
Bachelor's degree in Hotel Management, Commerce, Business Administration, or related field
ISO 9001:2025 certification (mandatory)
2-5 years of experience in auditing or hotel operations
Strong knowledge of hotel processes, quality standards, and SOPs
Excellent analytical, observation, and reporting skills
High integrity, accuracy, and attention to detail
Proficiency in MS Excel and documentation
Job Type: Full-time
Pay: ?30,000.00 - ?35,000.00 per month
Work Location: In person
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