Job Description

: Process Auditor

Location:

Hotel Vivek, Coonoor

Salary:

?30,000 - ?35,000 per month

Employment Type:

Full-time, On-site

Job Overview

Hotel Vivek is looking for a detail-oriented Process Auditor to ensure operational efficiency, compliance with standards, and adherence to hotel SOPs. The candidate will be responsible for conducting audits, identifying gaps, and driving continuous improvement across departments.

Key Responsibilities

Conduct regular audits of hotel operations across all departments Ensure compliance with internal SOPs and external quality standards Identify process deviations, gaps, and improvement opportunities Review financial, inventory, and operational processes for accuracy and compliance Prepare detailed audit reports with findings and corrective actions Follow up with department heads on the implementation of corrective measures Conduct compliance checks related to procurement, cash handling, guest service, housekeeping, and food safety Assist management in developing and updating SOPs Ensure the hotel maintains readiness for external audits and certifications

Requirements

Bachelor's degree in Hotel Management, Commerce, Business Administration, or related field

ISO 9001:2025 certification (mandatory)

2-5 years of experience in auditing or hotel operations Strong knowledge of hotel processes, quality standards, and SOPs Excellent analytical, observation, and reporting skills High integrity, accuracy, and attention to detail Proficiency in MS Excel and documentation
Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Work Location: In person