Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate/Process Developer, Insurance

In

this role you must also be willing to work in flexible and varying shifts

through

the year. As a part of the team, you must react proactively, positively, patiently and effectively

for seeking

clarifications

, have

a customer centric approach in problem solving.

Responsibilities

Policy setup, follow up and issuance by applying funds

Applying funds and activating the contract

Legal or Business Owned contracts

Policy holder admin services

Fund payout post claim adjudication

Following up with different carriers

Qualifications we seek in you!

Minimum Qualifications

Graduation in any stream except

B.Tech

and Technical Graduation & Law

Preferred Qualifications/ Skills

Graduation in any stream except BBA, MBA,

B.Tech

,

M.Tech

and Technical Graduation & Law

Insurance operations experience for Individual Annuities /or life insurance is preferred

Insurance operations experience required

MS Excel Skills - Intermediate

MS Word- Intermediate

Behavioural

Strong English Communication (Both written & verbal)

Proactive communication

Multi-tasking ability

Time management

Attention to detail

Data Entry Accuracy

Shift Type

US Shift Timings (6 PM to 6 AM window)

Shift Timings

3:30 PM - 1:30 AM (IST)

Fixed Shifts

Yes

Weekends Off

Yes

OJT

N/A

Location

Gurgaon with Hybrid working after BAU

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job

applications

and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobProcess Developer


Primary LocationIndia-Gurugram


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingDec 8, 2025, 5:39:36 AM


Unposting DateOngoing


Master Skills ListOperations


Job CategoryFull Time