Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and
expertise
in data, technology, and AI.
Inviting applications for the role of
Process
Associate - Windows Administrator
A Windows Server Engineer patches,
maintains
, and troubleshoots server issues, remediates vulnerabilities, and resolves server-related queries. They support IT infrastructure services across all Windows Server versions from 2008 to 2022.
Responsibilities
Apply security updates on the server using Microsoft configuration manager (SCCM).
Vulnerability remediation
Troubleshoot patching issues
Troubleshoot server connectivity issues from
vcenter
, ILOs.
Monitor server health
Troubleshoot CPU, Disk space, RDP, server connectivity issues
Soft Skills: Excellent problem-solving and analytical skills,
strong communication
and collaboration abilities, ability to work independently and as part of a team
Preferred Qualifications/ Skills
Windows OS - Win 2008/Win2012 R2/Win2016/Win2019/Win2022
Deployment Tools - WSUS, SCCM
Server Hardware - Dell/HP/Cisco UCS
Automation - PowerShell
Ticketing Tools - ServiceNow
Basic understanding of Windows Active Directory, DNS, DHCP
Outstanding troubleshooting skills
Outcomes Oriented - Successfully manage a set of responsibilities until its completion
Team Player with a capability to work successfully with various personalities
Work well under pressure
Operate self-sufficiently from home and office as well when
required
Good Knowledge on Virtualization Technology (VMware, VCenter)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
www.genpact.com
.
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