Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of
P
rocess
A
ssociate
-
Underwriting
/
Broker
Technical
Support
Specialist
Your role will require you to utilize your
skills
to process transactions for the
Underwriting / Broker
Support Teams
.
You will
require
to
the processing with expected accuracy and within the expe
cted timelines as per the business requirement.
Responsibilities
Transaction processing for Broker
support team (Wholesale ops)
Monitor and attend to requests via service platform
s
that require action in a timely manner
Responsible to comprehend, good customer service attitude to clearly articulate the resolution.
Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis.
Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
Operational support with multiple activities for client service teams
Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests
Qualifications we seek in
you
!
Minimum Qualifications
Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written
Should understand Basic
s
of Insurance
(
if
experienced)
Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)
Proficient in English language- both written
(Email writing)
and
verbal
A strong attention to detail; analytical skills and the ability to multi-task are important
Preferred
Q
ualification and Experience
Candidate having Broker (US P
&
C insurance) experience would be an asset
A strong attention to detail; analytical skills and the ability to multi-task are important
Ability to work collaboratively as a key member of a team and independently with minimum supervision
Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
www.genpact.com
. Follow us on
X
, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.