Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are

redefining industries, and

we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

From large-scale models to agentic AI, our breakthrough solutions tackle

companies

most

complex challenges

.

If you thrive in a fast-moving, tech-driven environment, love solving real-world

problems

, and want to be part of a team

that's

shaping the future, this is your moment

Genpact (NYSE: G) is an advanced technology services and solutions company that

delivers lasting value for leading enterprises globally. Through our deep business

knowledge, operational excellence, and

cutting-edge

solutions - we help companies

across industries get ahead and stay ahead. Powered by curiosity, courage, and

innovation, our teams implement data, technology, and AI to create tomorrow,

today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

We are inviting applications for the role of

Process Associate - Underwriting / Broker Technical Support Specialist

Your role will require you to

utilize

your

skills

to process transactions for the

Underwriting / Broker

Support Teams

.

You will

require

to

the processing with expected accuracy and within the expe

cted timelines as per the business requirement.

Responsibilities

Transaction processing for Broker

support team (Wholesale ops)

Monitor and attend to requests via service platform

s

that require action

in a timely manner

Responsible to

comprehend

, good customer service attitude to clearly articulate the resolution.

Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on

a timely

basis.

Ensure repository of

record

is

accurate

and current to ensure outputs and client deliverables will be produced according to guidelines and policy

detail

.

Operational support with multiple activities for client service teams

Perform necessary activities to support broking teams in collaborating with account management to

initiate

a renewal,

preparing

and

submitting

marketing proposals to underwriters, processing endorsements and Policy Checking requests

Qualifications we

seek

in

you

!

Minimum Qualifications

Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written

Should understand Basic

s

of Insurance

(

if

experienced)

Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.

Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)

Proficient in English language- both written

(Email writing)

and

verbal

A strong attention to detail; analytical skills and the ability to multi-task are important

Preferred

Q

ualification and Experience

Candidate having Broker (US P

&

C insurance) experience would be an asset

A strong attention to detail; analytical skills and the ability to multi-task are important

Ability to work collaboratively as a key member of a team and independently with minimum supervision

Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobProcess Associate

Primary LocationIndia-Madurai

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 21, 2025, 7:57:36 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time