Process Associate Transactions
Job Description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We\xe2\x80\x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we\xe2\x80\x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate, Transaction
Responsibilities: Transaction processing according to standard work & SOP Prioritize transactions according to documented guidelines to meet SLA Plans and prioritizes tasks and work responsibilities to achieve objectives Comprehending and responding to customer inquiries. Identify, research, and tackle the issues Assist with/perform other team tasks as required. Ability to accurately interpret and compile information from a variety of sources and systems Ensure that turnaround time and quality of the work meets Company service standards Balance own work in process and support team efforts to ensure that individual, team goals are met. Maintain key records like working files, email for reference and audit purpose
Qualifications:
Graduation in any stream except Technical Graduation & LawEssential skills:
Excellent Interpersonal skills Proactive communication & High analytical skills \xe2\x80\x93 should be able to foresee issues and suggest solutions, with impactful data Displays energy and enthusiasm in approaching the job Must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer service Ready to work on stretched working hours Ability to independently work well with internal and external customers Customer service focus Basic Computer knowledge & MS Office along with typing speed of 40 words/minute Insurance knowledge, specifically P&C insurance preferablyGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate Primary LocationIndia-Noida ScheduleFull-time Education LevelBachelor\'s / Graduation / Equivalent Job PostingJan 13, 2023, 4:28:59 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time
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Job Detail
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Job IdJD2994924
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear