Job Description

A Process Associate improves and maintains business operations through tasks like monitoring workflows, data analysis, and communication. Their responsibilities can include handling customer inquiries, ensuring compliance, generating reports, and identifying areas for process improvement. They often work with various departments to streamline operations and may have a background in fields like business administration or accounting. Key responsibilities Monitoring and workflow management: Oversee daily operations, ensure consistency, and maintain records. Data analysis and reporting: Track metrics, analyze data to find solutions, and generate reports. Process improvement: Identify inefficiencies and recommend or implement changes to enhance productivity. Quality control: Support quality control activities and ensure compliance with standard operating procedures. Communication: Act as a point of contact, coordinate with teams, and manage communication across departments. Customer support: For roles in call centers, this includes handling customer inquiries, troubleshooting issues, and resolving concerns. Administrative tasks: Perform data entry, document management, and other administrative duties.

Job Types: Full-time, Part-time, Fresher

Pay: ₹18,086.00 - ₹31,863.43 per month

Benefits:

Health insurance Provident Fund
Work Location: In person