• Kolkata, India
• DOP
• 3041885

S No.

Details

Description


1

JD for CHC Sno

NIGHT SHIFT ONLY


2

Domain

Customer Service



3

Category

Voice


4

Level

1A \xe2\x80\x93Associate level


5

Educational Qualification

Graduate / HSC


6

Experience

• 
  Worked in service Industry

• Experience of 6 months and above desirable.

• Experience in call center will be an advantage.

7

Salary

For fresher: 170000(CTC).


8

Communication Skill required

\xc2\xa7 Voice Clarity \xc2\xa7 Accent Neutrality \xc2\xa7 Fluency in English \xc2\xa7 Grammar



9

Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)

\xc2\xa7 Knowledge of basic computer operations \xc2\xa7 Willingness to rotate shifts, as needed \xc2\xa7 Courteous with strong customer service orientation. \xc2\xa7 Dependable with attention to detail. \xc2\xa7 Good listening and speaking skills. \xc2\xa7 Willingness to learn. \xc2\xa7 Good sales skills.


10

Client mandated test (Contractual)

\xc2\xa7 Reference Check (PI) \xc2\xa7 Culture Fitment Check (PI) \xc2\xa7 Stability Check (PI)


Correspondence and document management


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