Job Description

We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.
Who we are looking for?

• Only graduates can apply
• Preferably customer service experience
• Good Spoken Bengali & English
• Computer Skills ability/experience using computer applications
• Typing Speed - 30 WPM
• Call Handling Etiquette

What you would be doing?

• Handle customer inquiries and resolve issues efficiently.
• Provide accurate information to customer
• Process transactions and maintain customer records.
• Deliver excellent customer service and enhance customer satisfaction.

What you will be signing up for?

• Promising career progression
• Best in industry compensation
• Transport facility
• Comprehensive training and development throughout your tenure
• World class work culture, you would not want to miss!

Skills Required