Job Description

Job Overview

We are seeking a highly motivated and enthusiastic individual to join our team as a Process Associate. This is a full-time position in Gurgaon, Haryana, India. The ideal candidate should be a Fresher with less than 1 year of experience. As a Process Associate, you will be responsible for providing excellent customer service and support to our clients in Gujarati or Malayalam or Kannada language. You will be working closely with our team to ensure the smooth and efficient processing of various operations. If you have excellent communication skills in Gujarati/ Malayalam/ Kannada, and English, and are passionate about providing top-notch customer service, then we want to hear from you!

Qualifications and Skills

• Fluency in Gujarati/ Malayalam/ Kannada, and English languages
• Good verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Good customer service and interpersonal skills
• Ability to work in a fast-paced and dynamic team environment
• Attention to detail and strong organizational skills
• Willingness to learn and adapt to new processes and technologies

• Provide excellent customer service and support in Gujarati or Malayalam or and Kannada languages
• Process and respond to customer inquiries and requests promptly and accurately
• Collaborate with team members to ensure smooth and efficient operations
• Maintain thorough knowledge of company products, services, and processes
• Handle customer complaints and resolve issues promptly and professionally
• Assist in maintaining accurate customer records and documentation
• Identify opportunities for process improvements and suggest solutions
• Adhere to company policies and guidelines
• Meet and exceed individual and team targets
• Stay up-to-date with industry trends and developments

Expertia AI Technologies