Job Description

Job Purpose As a process associate with DHL Global Forwarding, Freight Shared Service (Global Service Center) you will be responsible to ensure timely and accurate completion of tasks / targets assigned. IN THIS JOB YOU WILL: .Ensure jobs are executed as per standard operating procedures .Ensure delivery of services according to the shifts aligned with countries or regions .Ensure turnaround time is met for each job .Ensure accuracy is maintained .Flag any challenges in the operations to the immediate supervisor in a timely manner .Coordinate with stakeholders for improvements in the process YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS: .Graduate (any) .0-3 years job experience from BPO/logistic domain .Proficient with MS office .Good communication skills, written and verbal .Exposure to ERPs preferred YOU WILL BE REWARDED IN MANY WAYS SUCH AS: .Excellent employee benefits and a competitive salary package. .Opportunity to work in a diverse and multicultural environment. .Great self-development opportunities. Job Location: Mumbai The Freight Forwarding experts since 1815, DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with presence in more than 100 countries. As the Global Service Center (GSC) of DGFF, we offer a wide range of captive shared services across the globe with the strength of our people & technology. GSC has experienced, diverse, and passionate teams that value adds to DGFF partners through our expertise in process and service management, and robotics, AI/ML delivery capabilities. We operate out of five locations - Mumbai, Chennai, Chengdu, Manila, and Bogota. We are recognized as Global Top Employer. Through our people-first culture, we help our employees realize their full potential with our GSC\'s in-house learning and developmental arm - GSC Academy. We endeavor to provide our employees with a holistic all round development and an elevated learning curve that fosters their career progression. Follow us on social media to learn more about our business and culture |

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