Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Process

Associate

-

Claims

Your role will require you to

utilize

your experience in and knowledge of

FNOL processing, Payment processing related to claims, understanding Static report and UW control

sampling,

and working on those reports. You will also

be responsible

for

managing

claims mailbox, SIR (Self Insured Retention) processing, generating Loss runs and chasing broker for

additional

information needed to progress from a bind to a policy.

Responsibilities

Ability to draw

accurate

data

selection

from claim documents, attention to detail imperative,

previous

experience of claims strongly

preferred

Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of

business

Provide

expertise

or general claims support by reviewing, researching, investigating, negotiating,

processing,

and adjusting

claims

Consistently meet established productivity, schedule adherence, and quality standards

Authorize the

appropriate payment

or refers claims to investigators for further

review

Conduct data entry and re-work; analyzes and

identifies

trends and provides

reports,

as necessary.

Consistently meet cycle time/productivity goals that are aligned with corporate

objectives

Ability to consistently meet cycle time/productivity

goals

Examine documents for completeness, accuracy, or conformance to

standards

Qualifications we

seek

in you!

Minimum

Q

ualifications

/ Skills

Graduate (in any discipline)

Relevant work experience in claims processing

Ability to communicate efficiently & effectively, both verbally and in writing

Good at MS Office

Preferred

Q

ualifications/ Skills

Analyze processes and procedures and

identify

errors or

inconsistencies

Knowledge of different P&C insurance process and procedure in US market

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobProcess Associate

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 23, 2025, 3:49:25 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time