Analyze existing business processes across different domains (IT, Accounts, eCommerce, HR, etc.) to identify automation opportunities.
Design and implement automation workflows using AI tools such as ChatGPT, Power Automate, Make (Integromat), Zapier, or other relevant platforms.
Build and maintain AI-driven dashboards and reports to track performance improvements post-automation.
Collaborate with stakeholders to gather business requirements and translate them into AI/automation solutions.
Stay updated with the latest AI trends, tools, and frameworks to propose innovative solutions for process enhancement.
Document automation workflows, process improvements, and ROI achieved through AI implementations.
Support teams in adopting AI-based tools and ensure successful change management
Required Skills & Qualifications:
Bachelor's degree in Computer Science, Data Analytics, Information Technology, or related field.
1-2 years of relevant experience in process analysis and automation (IT or Non-IT domains).
Hands-on experience with AI tools and automation platforms (e.g., ChatGPT, Power Automate, Zapier, UiPath, or similar).
Strong analytical mindset with the ability to understand and optimize workflows.
Excellent problem-solving, documentation, and communication skills.
Basic understanding of APIs, data flows, and integration concepts is a plus.
Exposure to Python, Power BI, or Excel-based automation will be an added advantage.
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