We are seeking dedicated and enthusiastic Customer Support Executives to join our Domestic Process team. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first attitude.
Key Responsibilities:
-Handle inbound and outbound customer calls /chats efficiently.
-Resolve customer queries accurately and with empathy.
-Provide timely and relevant information while ensuring high customer satisfaction.
-Adhere to company processes, policies, and performance standards.
Required Skills:
-Excellent verbal and written
communication skills in English
.
-Ability to handle multiple tasks and work under pressure.
-Strong interpersonal skills and customer-oriented approach.
-Basic computer knowledge and typing skills.
Qualifications
:
-Minimum 12th pass or graduate (any discipline).
-Prior experience in BPO or customer service (preferred but not mandatory).