Job Description

In HR, you'll collaborate with the organisation to implement effective HR strategies and programmes. Your role will involve recruiting, training, and developing talent, as well as managing employee benefits, ensuring Barclays attracts and retains top talent
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Join us as a "Process Advisor" at Barclays, you will play a critical role in delivering exceptional support to our colleagues and candidates. You will act as the first point of contact for HR-related inquiries, utilizing your strong customer service background to resolve issues and provide accurate information with empathy and professionalism.
To be successful as a " Process Advisor", you should have experience with:
Should have exceptional communication skills
Customer obsession
Time management
Should prepare/maintainwork instructions in the process
Should be an expert in MS Office
Basic/ Essential Qualifications:
Bachelor Degree
You may be assessed on the key critical skills relevant for success in role, such as experience with Background Verification and Contract/offer letter preparation, as well as job-specific skillsets.
This role will be based out of Chennai.
Candidate should be flexible with rotation shifts.
Purpose of the role
To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors.
Accountabilities

• Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration.
• On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration.
• Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics.
• Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
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Reasonable adjustment
Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review
Our purpose
We're a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we've created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.
To find out more about Barclays' strategy please click
Equal opportunities
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Right to work statement
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
This is Barclays Chennai
Barclays Chennai is one of our key strategic locations. Its home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the banks technology and infrastructure runs smoothly.
A workplace of the future
Our Chennai office is well-equipped with innovative technology. Its designed to be a vibrant and unique working environment for all.
Your wellbeing
Weve an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.
Your commute
Based at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.
More than just a workplace
Our office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.
Your browser does not support the video tag.
This is Barclays Chennai
Barclays Chennai is one of our key strategic locations. Its home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the banks technology and infrastructure runs smoothly.
A workplace of the future
Our Chennai office is well-equipped with innovative technology. Its designed to be a vibrant and unique working environment for all.
Your wellbeing
Weve an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.
Your commute
Based at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.
More than just a workplace
Our office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.
Your browser does not support the video tag.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.
You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.
Application Process
Your application
We'll ask for information about you, your CV and cover letter. 1
Your assessment
Covering your behaviours and ability at work. 2
Your interview
Exploring your past experiences and skills. 3
Next step
We'll request additional information so that you can complete our screening process 4
Working flexibly
Were committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.
Hybrid working
We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, xe2x80x98anchor, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Barclays is built on an international scale.
Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, well encourage you to embrace mobility, exploring every part of our operations as you build your career.
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Chennai (India)
07 May
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.
You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.
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