Job Description

Job Title:

PRO

Location:

Tune Aesthetic Skin and Hair Clinic

Department:

Sales & Marketing and Client Handling

Job Type:

Full-time

Experience:

3-7 years preferred

Salary:

As per industry standards

Job Summary:

We are seeking a dynamic, customer-oriented, and result-driven Marketing & Client Handling Executive to join our growing team at Tune Aesthetic Skin and Hair Clinic. The role demands excellent communication skills, a passion for beauty and wellness, and the ability to drive client satisfaction and marketing initiatives both online and offline.

Key Responsibilities:Client Handling

Greet and assist walk-in clients with warmth and professionalism. Understand client needs and recommend suitable skin/hair treatments or packages. Coordinate appointments, maintain booking schedules, and ensure timely follow-ups. Maintain strong client relationships to ensure repeat business and referrals. Handle feedback, complaints, and escalate critical issues when required.

Marketing & Branding

Execute day-to-day marketing activities including social media posts, WhatsApp campaigns, and local promotions. Plan and manage in-clinic promotions, offers, and festive campaigns. Collaborate with design teams or agencies for posters, videos, and creatives. Engage with followers and respond to DMs, queries, and comments on social platforms. Assist in influencer tie-ups, testimonials, and client success stories.

Reporting & Coordination

Maintain client databases and track leads, conversions, and feedback. Provide weekly reports on client inflow, sales, and campaign performance. Coordinate with doctors, therapists, and front desk for smooth client service.

Requirements:

Bachelor's degree in Marketing, Business, or related field. 3-7 years of experience in client-facing or marketing roles (preferably in wellness, beauty, or healthcare sector). Strong interpersonal and communication skills in English and Tamil. Knowledge of social media marketing and basic content planning. Well-groomed, presentable, and passionate about aesthetics and wellness.

Benefits:

Opportunity to grow in a premium clinic environment. Incentives based on performance. Exposure to modern aesthetic treatments and client service excellence.
Job Types: Full-time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹80,000.00 per month

Work Location: In person