Job Description

:

Helpline Groups is looking for a

PRO Cum CRM Executive

who is fluent in

Arabic and English

. The ideal candidate will handle customer interactions, documentation, and coordination with government departments while ensuring excellent customer relationship management.

Key Responsibilities:

Handle

customer inquiries and follow-ups

in Arabic and English Manage

CRM systems

and update client records accurately Assist with

PRO-related tasks

, including documentation and coordination Communicate with clients regarding service status and requirements Coordinate with internal teams to ensure smooth service delivery Maintain professional relationships with customers and authorities Ensure timely resolution of customer issues and requests

Requirements:

Fluency in Arabic and English

(mandatory) Previous experience in

PRO / CRM / customer service

is preferred Good communication and interpersonal skills Basic computer knowledge (CRM tools, MS Office, email) Strong organizational and multitasking abilities Ability to work independently and as part of a team

Preferred Qualifications:

Knowledge of documentation and government procedures (added advantage)

Salary & Benefits:

Competitive salary (based on experience) Career growth opportunities Supportive and professional work environment
Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?18,000.00 per month

Language:

English (Required) Arabic (Required)
Work Location: In person