Pristyn Care Assistant General Manager Operations Iit/nit/bits/iim/xlri (3 8 Yrs)

Year    Gurgaon, Haryana, India

Job Description

Pristyn Care - AGM - Operations - IIT/NIT/BITS/IIM/XLRI

Role : AGM - Operations

Job Location : Sector 59, Gurgaon

ROLES AND RESPONSIBILITIES :

- Extensively responsible for transiting smooth Patient life cycle in the system.

- Designing, implementing and executing standard operational procedures to track patient experience.

- Tracking insurance mechanism thoroughly.

- Contribute to error-free and efficient day to day execution by directly taking on, documenting, and continuously improving tools and processes across various teams/categories as needed

- Work cross-functionally to (re)-define, baseline, track and continuously improve our service delivery metrics

- Liasoning with multiple stakeholders to make the process hassle free for the patient.

- Design and implement various techniques to increase the Net promoter score.

WHAT WE'RE LOOKING FOR :

- Ability to drive and improve processes

- Ability to break a large problem into tangible pieces

- Strong attention to detail even when under pressure

- Ability to drive projects forward relatively independently

BONUS POINTS :

- Proficient with MS Excel

- Experience with statistical analysis

- Familiar with workforce management tools (preferred, but not required)

Note: We are 6 days working and from office.

Avadhesh Raghav

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Job Detail

  • Job Id
    JD2945192
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year