Job Description

We are seeking a skilled and customer-focused

Printer Support Engineer

to provide on-site installation, troubleshooting, and maintenance of various printers including

laser, inkjet, dot matrix, commercial, and multifunction devices (MFDs)

. The ideal candidate will have experience handling both hardware and software aspects of printer support, ensuring smooth and timely resolutions to client issues.

Key Responsibilities:

Installation and configuration of

printers, scanners, and multifunction devices (MFDs)

at client locations Diagnose and resolve hardware, connectivity, and driver/software issues Perform preventive maintenance and part replacements as needed Provide

on-site

and

remote

support as per assigned service calls Coordinate with internal teams for escalation or spares requirement Maintain accurate service logs, customer feedback, and ticket closures Educate users on basic printer operations and troubleshooting

Required Skills & Qualifications:

1-2 years of hands-on experience in

printer support / field service

Strong knowledge of

laser, inkjet, dot matrix, and commercial printers

Familiarity with

printer drivers, OS compatibility, and networking

Basic understanding of

MS Office

,

Windows OS

, and connectivity protocols Good communication and customer service skills Must be open to

field visits and travel within Ahmednagar

or nearby regions

Preferred:

Prior experience with brands like

HP, Canon, Epson, Brother, Ricoh, Xerox

Knowledge of

print management solutions

and ticketing tools
Job Type: Full-time

Pay: ?23,000.00 - ?24,000.00 per month

Benefits:

Provident Fund
Work Location: In person