The Printer Engineer will be responsible for installation, configuration, troubleshooting, and maintenance of various types of printers (LaserJet, Inkjet, MFPs, etc.) provided on rental or AMC to clients. The role demands a high level of technical expertise, customer service, and the ability to work independently at client locations.
Key Responsibilities
Install and configure printers and MFPs (multi-function printers) at client sites
Perform preventive maintenance and resolve technical issues (hardware/software)
Handle toner replacement, and print quality checks
Provide on-site and remote support for printer malfunctions
Maintain daily logs and service reports
Coordinate with logistics and operations team for device delivery and pickup
Educate end-users on basic troubleshooting and printer care
Maintain inventory records of parts, consumables, and tools
Assist in setting up network/shared printers in office environments
Provide feedback to the service team for recurring issues and process improvements
Required Skills & Qualifications
ITI / Diploma in Electronics, Computer Hardware, or equivalent
1-3 years of experience in printer servicing and support
Familiarity with HP, Canon, Konica printers preferred
Strong problem-solving and diagnostic skills
Knowledge of Windows OS, basic networking, and driver installations
Good communication skills (English/Hindi/Regional)
Willingness to travel locally and occasionally inter-city
Additional Preferences
Experience in laptop support will be an added advantage
Customer-focused and proactive attitude
Two-wheeler with license preferred for local travel
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Work Location: In person
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