Job Description

• Develops, Implements, and Manages process to ensure that products meets required specifications for quality, function and reliability prior to delivery
• Identifies and sets appropriate quality standards and parameter for products
• Should be responsible for the QA assignment and activities
• Assures that the program is governed in all respects.
• Partners with QA Leads & Architects for Intake planning & Assignment
• Sprint/Release planning with Test Architects/Testers
• Responsible for E2E Test Reporting & Metrics
• Manages risks and issue resolution to drive efficient and quality results
• Manages resources for program to ensure proper staffing and capacity
• Manages adherence to SLAs
• Collaborate with Developers, Business, and multiple global stakeholders to drive QA agenda Qualifications
• Monitoring Test Design & Execution
• Deliver regular reports that provide qualitative and quantitative descriptions of business performance
• Works with Automation & Performance Leads & Architect for continuous Delivery & Management
• Lead, guide and support team members, and help streamline work processes to improve efficiency and consistency.
• Advocate for QA practice and define ways to continually add value to the customer experience

Graduate with B.Tech or B.E CSE or IT
Primary / Mandatory skills:
Overall \xe2\x80\x93 13 to 18 years\xe2\x80\x99 experience in Test Management Activities with minimum 5+ years of experience on Salesforce CRM application with different clouds like Sales, Service and Marketing with a strong functional knowledge with LWC components.

• Min. 5 Years of experience in Salesforce.com Test Management
• Expertise in Test Strategy, Planning, Estimation and Analysis
• Assist in Test case reviews/approval
• Expertise in QA Test management experience covering Functional and Non-Functional testing and a strong understanding of Salesforce best practices
• Compliance to Test Process 100% majorly in test and defect Management
• Should have exposure to Sales/Service/CLM/Marketing Cloud and R&A testing
• Expertise in CRM, Order Management, Charging, Billing & Automation
• Experience on ADO implementation, Pipelines, work items and Test Plan
• Co-ordinate with teams supporting various technologies to deliver a complete solution to the business stakeholders
• Knowledge on SOQL and SOSL
• Knowledge on Advanced concepts testing in salesforce platform is an added advantage.
• Knowledge on API Testing
• Expertise in preparing daily status reports/dashboards to Management
• Decision maker in Entry and Exit of internal /development Testing stages
• Should be able to Co-ordinate proactively with Testing Team, Dev Leads & Other Members
• Expertise in Risk Identification & analysis
• Proven expertise in Agile software development especially Scrum and Kanban
• Experience in Telecom Industry/ Ecommerce Application is added advantage
• Good to have experience with GUI & API Automation using Java
• Exposure to Katalon, Selenium WebDriver with BDD, TDD frameworks
• Good to have Rest API testing using Postman/SOAP UI

Technical Skills: Test and Defect Management tools like JIRA, Zephyr, Reporting tools Selenium, JAVA, Maven, JMeter, ELK, Eclipse, Bitbucket, JIRA, Katalon etc, JavaScript.
Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc.
Certification: Salesforce Administrator (Good to have)