Job Description

About Vista
Vista (a Cimpress Company) is the go-to partner for millions of small and medium sized businesses who need to promote themselves effectively in the modern age. With tools that empower brands to create their unique identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey.
To help customers bring their visions to life, we're looking for UX professionals skilled at crafting the right features and experiences - that's where you come in. As a remote-first company, we empower you to thrive from wherever you are while staying connected to a global team
What you'll do
Vista is looking for a Principal UX Designer located in India to join our Vista Corporate Solutions (VCS) product experience group. This covers a suite of enterprise and consumer-facing solutions that simplify how teams create, manage, and order custom print and digital promotional items.
More specifically, you'll focus on the end-to-end experience for both admins and customers: enabling admins to manage budgets and permissions, and helping customers purchase, track orders, and access real-time support. You'll approach the experience holistically, collaborating across teams to ensure the service is seamless, scalable, and best-in-class.
This role also requires strong UX leadership across product teams and initiatives, influencing priorities within the VCS domain and aligning with cross-functional partners and senior leaders on scalable, system-oriented experiences that support strategic goals. You'll actively mentor junior designers, model high-quality design practices, and help grow the team by providing feedback, supporting onboarding, sharing resources, and contributing to hiring efforts
Here's a list more comprehensive view of what we expect:

• Conceptualize and explore visionary new product design solutions that evolve and differentiate the Vista experience for our customers.
• Shape ambiguous ideas into concrete user stories and innovative product experiences, utilizing a user-centered design process; be hands-on at every stage of the design process, as well as direct more junior designers who are working alongside you.
• Collaborate with data scientists to experiment and evolve our design composition and design generation algorithms, exploring new possibilities for asset, layout, and complex template generation.
• Collaborate closely with our in-house design systems and marketing design teams to ensure generated designs meet the highest quality standards for admins and customers.
• Collaborate with peers throughout the product ecosystem to drive cross-functional alignment, push creativity and innovation, and challenge established thinking.
• Contribute thought leadership and design execution towards a long-term Vista experience strategy and vision.
• Plan and execute on user research learning agendas with data, consumer insights; utilize research findings and insights as inspiration for and validation for new product concepts.
• Foster a strong, user-centered design practice with the mission of evangelizing UX + design, building a thriving design culture, and sharing your design expertise.
• Attract, inspire and develop talent across the larger Vista UX + design community.

Your Qualifications:
At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply-even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 10+ years experience designing innovative digital products, within large-scale product and service ecosystems.
• 5+ years of experience working collaboratively with product, engineering, design, content and user research teams.
• 5+ years directing and mentoring more junior designers, and guiding multi-disciplinary collaborators through a successful user-centered process.
• Multiple case studies demonstrating user-centered, creative, highly conceptual, and innovative design solutions that had measurable positive impact for users and the business.
• Ability to drive and contribute to product Discovery and Delivery on an iterative and ongoing basis, and coach other team members through the process.
• Experience leveraging quantitative and/or qualitative data to inspire design concepts, prioritize features, validate new product designs and communicate decisions to stakeholders.
• Ability to build strong cross functional relationships with design, creative, technical and business partners; experience managing executive stakeholders.
• Presentation skills and the ability to articulate sophisticated concepts to cross functional audiences in person, remotely, real time, and/or asynchronously.
• Strong graphic design and communication design fundamentals including visual and typographic craft.
• Ability to plan, moderate, and execute a variety of goal-oriented workshops across stakeholders, leading to exciting new ideas, new-found consensus, and critical alignment.
• Skilled in remote-first collaboration, including Figma, Slack, Jira, and Miro (or equivalents).
• In order to work in our global team environment, you must be willing to work 11:00 to 19:00 IST

Nice to have:

• Relevant degree in field of Design or HCI.
• Experience working with globally distributed teams, and/or in highly matrixed organizations.
• Clear examples demonstrating the use of Generative AI in your discovery and/or delivery process that improved the way you work or the design itself.
• Experience identifying and prioritizing features, as well as participating in complex roadmap planning.
• Experience using code to create fully or partially functional prototypes, to be used in user research and/or internal socializing of design concepts.

Why You'll Love Working Here:
There's a lot to love about working at Vista. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.
About Us:
Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
Commitment to Diversity, Equity, & Inclusion:
Vista exists to help our customers live their dreams. Each dream is unique - and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer:
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Skills Required