Job Description

A legacy of excellence, driving innovation and personalized service to create exceptional customer experiences.
About H.E. Services:
At H.E. Services vibrant tech center in Hyderabad, youll have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.
Holman has come a long way during its first 100 years in business.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.
Read more about us:
Roles & Responsibilities:

• Architect and implement scalable test-automation solutions using custom open-source frameworks (Playwright / TypeScript, Karate, K6 performance) and/or Tricentis Tosca, TestIM (low-code) across enterprise platforms React, React Native, GraphQL API, SAP, .NET, Salesforce, MS Dynamics, Azure, AWS.
• Integrate AI and machine-learning capabilities (e.g., Model Context Protocol servers) for autonomous test design, generation, maintenance, and analytics.
• Define and operationalize Test Data Management (TDM) strategies to enable secure, reusable, and synthetic data across test environments.
• Integrate automation within Azure DevOps (ADO) pipelines, ensuring that execution results and metrics are automatically published to ADO dashboards for transparency and traceability.
• Partner with product, development, and DevOps teams to embed automation throughout the CI/CD workflow and enable shift-left testing using mock data and fake APIs.
• Establish governance, coding standards, and best practices for automation frameworks.
• Lead proof-of-concept initiatives to evaluate emerging AI and automation technologies and measure business value.
• Mentor and coach QA engineers and developers to scale low-code and open-source automation across the enterprise.
• Present automation strategy, progress, and ROI metrics to leadership and stakeholders.

Education and/or Training:

• Bachelors degree in a related field or equivalent work experience
• Additional education, certifications, or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• 8+ years of progressive QA and test-automation experience; 3+ years in an architectural or enterprise lead role.
• Hands-on experience with Playwright (TypeScript/Javascript) for modern UI, API, and K6 performance testing.
• Proficiency in publishing automation results to Azure DevOps (ADO) and building Power BI QA metrics dashboards.
• Experience testing applications built on React/React Native, GraphQL API, SAP, .NET, Salesforce, and MS Dynamics.
• Practical knowledge of Azure and AWS cloud testing strategies.
• Familiarity with AI/ML testing capabilities (self-healing, risk-based test selection, automated test generation using MCP servers).
• Strong presentation and stakeholder influence skills at technical and senior levels.

Planning/Organizing/Managerial Knowledge:

• Define and maintain enterprise automation roadmaps aligned to AI and modernization goals.
• Plan and govern tool implementation and framework adoption across multiple technology stacks.
• Establish and track KPIs for automation coverage, execution efficiency, and quality of automated solutions.
• Coordinate and standardize automation processes globally.
• Proactive, organized approach to multitasking and prioritization
• Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures
• Applies expertise to improve efficiency and accomplish objectives within own area of responsibility
• Understands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skills
• Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager
• Effectively manages time and consistently meets deadlineswith some guidance from manager
• Demonstrates accuracy, thoroughness and effectiveness in work
• Demonstrates attention to detail and commitment to doing quality work
• Adjusts quickly to new or changing assignments, processes and people
• Displays professionalism and remains composed when faced with challenges
• Learns from experience; modifies behavior to be more effective
• Recognizes ones own strengths and opportunities for growth.

Communicating & Influencing Skills:

• Excellent verbal and written communication; able to articulate complex technical concepts clearly.
• Proven ability to influence decision-making across development, DevOps, and business stakeholders.
• Skilled mentor and coach capable of building technical excellence within QA teams.
• Strong research and presentation skills
• Strong interpersonal and customer service skills
• Ability to summarize andexpress information and ideas in a clear and organized manner
• Responds to non-standard requests; investigates with assistance from others as needed
• Takes personal responsibility for customer satisfaction and loyalty
• Works independently or with others within own area or department to achieve team goals
• Identifies and removes barriers to effective teamwork
• Listens openly and carefully to others ideas and suggestions; respects opposing points of view
• Consistently earns trust, loyalty and respect of others
• Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers
• Offers support to other team members; follows through on commitments
• Applies emotional intelligence in responses and reactions
• Demonstrates consistency between words and actions

Skills Required