Job Description

The Principal Solution Architect will play a crucial role in designing and overseeing the implementation of complex multi-channel customer experience solutions. This role involves collaborating with cross-functional teams to create cohesive and scalable architectures that align with business objectives and user needs. The architect will also identify opportunities for architectural optimization and efficiency in a fast-paced, global fashion retail environment.
As the Principal Solution Architect, you will:

• Design and oversee the implementation of complex multi-channel customer experience solutions, ensuring alignment with business objectives and technical requirements.
• Collaborate with cross-functional teams including developers, UX/UI designers, and stakeholders to create cohesive and scalable architectures.
• Provide technical leadership and guidance throughout the project lifecycle, from initial concept to deployment and maintenance.
• Identify and mitigate risks, ensuring that solutions are secure, scalable, and maintainable.
• Drive continuous improvement by identifying opportunities for architectural optimization and efficiency.
• Utilize data-driven insights to inform architectural decisions and demonstrate the impact of solution design.
• Foster a culture of collaboration, agility, and innovation.

THE STUFF THAT SETS YOU APART
Must-Have Experience:

• Strong understanding of architectural patterns and principles in a retail environment
• Designing solutions for retail commerce environment
• Proficiency in designing and implementing RESTful APIs
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Strong problem-solving and analytical skills
• Ability to create detailed technical documentation and architecture diagrams
• Knowledge of CI/CD pipelines and tools like Jenkins, Travis CI, or CircleCI
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Proven ability to lead and mentor technical teams

Soft Skills:

• Communication: Clearly articulating complex technical concepts to both technical and non-technical stakeholders.
• Leadership: Guiding and mentoring team members, fostering a collaborative and innovative environment.
• Adaptability: Being flexible and open to new ideas, technologies, and methodologies.
• Problem-solving: Approaching challenges with a solution-oriented mindset.
• Attention to Detail: Ensuring accuracy and thoroughness in your work.
• Time Management: Prioritizing tasks and managing time efficiently to meet deadlines.
• Creativity: Bringing innovative ideas to the table and thinking outside the box.
• Empathy: Understanding user needs and perspectives to create user-friendly solutions.
• Continuous Learning: Staying updated with the latest industry trends and technologies.
• Strategic Thinking: Aligning technical solutions with business goals and objectives.

Education:

• Bachelors degree in computer science, Information Systems, Marketing Technology, or related field.
• Relevant certifications (e.g., Certified ScrumMaster, PMI-ACP, SAFe Agilist) are a plus.

Nice to Have:

• Experience in the retail industry, particularly within a global context.
• Hands-on experience in marketing technology roles.
• Experience in both front-end and back-end technologies (e.g., HTML, CSS, JavaScript, React, Angular, Vue.js, Java, Python, Node.js, SQL, NoSQL)
• Experience with SAP Hybris or Commerce cloud is preferred.
• Proven track record of collaborating cross-functional technology teams in front-end development or customer experience projects.
• Experience in analysing and mapping customer journeys, and familiarity with digital marketing tools.

We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs.
BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.
At DM your technical capability will go hand in hand with the below:

• Great relationship management that delivers results through effective teamwork
• Youll be a proud custodian to our DMs culture, embodying what we stand for and encouraging others to do the same
• Youll help build a highly engagedteam ensuring a collaborative culture andproviding guidance&support to other team members
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness
• You will bring the outside-in; youll share best practice across the team/business and encourageideas sharing as well ascollaborative problem solving
• Youll lead the wayand role model on all thingsDE&I & wellbeing