Job Description

Are you passionate about building intelligent, scalable, and secure cloud solutions that address the most challenging customer scenarios and transform how industrial customers manage operations? Do you enjoy architecting and implementing customer centric solutions using novel ways, while bringing intelligence with AI?
If you are a seasoned Software Engineer seeking to play a pivotal role in a company's mission to tackle complex challenges, spearhead AI focused innovation and join an exciting team, then you have found the perfect opportunity - Microsoft Industry team is hiring!
As a Principal Software Engineer, you will work alongside a global team of engineers, designers, and product managers to deliver AI-powered agents and cloud-native services that redefine productivity in industries like Retail.
Responsibilities:

• Design & Deliver Scalable AI offerings

Lead the way to architect and implement agents across Azure, Dynamics, and Power Platform to support Industry customer use cases from Retail, etc. * Collaborate Across Boundaries
Work closely with cross-functional teams and external partners to co-develop intelligent agents embedded in partner platforms.

• Drive Engineering Excellence

You will also play a key role in open-ended explorations, prototyping and identifying opportunities for our developers. Write clean, maintainable code and lead design reviews. Champion best practices in performance, reliability, and security.

• Lead with Impact

Mentor junior engineers and contribute to architectural decisions that shape the future of Microsoft's industry Agentic offerings.

• Champion Responsible AI

Ensure AI agents are grounded, transparent, and aligned with Microsoft's ethical AI principles.
You will have the amazing opportunity learn and grow by working closely with the architects, senior engineers, Program Managers, and AI/ML scientists who contribute to the overall technical vision and strategy of the "architectural how" of how we build a scalable architecture with great fundamentals (such as performance, power, reliability).
We believe in a culture of "Customer first". Maintaining a well-functioning service is an important aspect of our professional environment. At Microsoft, we are committed to building a diverse and inclusive team.
What makes this job great?

• Be at the forefront of AI innovation with the unique opportunity to architect, build, and deploy agents that directly impact real-world industries.

• Exciting charter and numerous challenges left to be conquered.

• Huge addressable market opportunity.

• Startup culture.

• A collaborative and customer-focused team dedicated to pursuing the mission together.

• Abundant opportunities to directly collaborate with Customers and Partners.

Qualifications:
Required:

• Bachelor's or Master's degree in Computer Science or related field.

• 12+ years of experience in software development.

• Proficiency in C#, Java, or Python.

• Experience with distributed systems and cloud platforms (Azure preferred).

• Strong understanding of microservices, APIs, and DevOps practices.

• Experience working with AI/ML-powered experiences, or LLM-based solutions.

• Passion for customer-centric innovation, operational excellence, and building inclusive, high-performance team cultures.

Preferred:

• Experience working with cross-industry or embedded agent architectures, distributed systems and micro-service architectures.

• Strong architecture, design, coding, debugging, and problem-solving skills.

• Excellent communication and collaboration skills across time zones.

• Independent, self-driven and self-motivated

• Ability to take initiative, lead in ambiguous situations, and produce results

• Ability to collaborate effectively with a talented, strong team

• Familiarity with Industry solutions related to Retail.

#BICJobs
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

Skills Required