Job Description

Do you want to enable Copilots to be able to engage users around the world on any platform, including the web, Teams, Facebook, Slack, and IVR voice systems? Microsoft Copilot Studio, is a global, distributed Azure service responsible for providing the copilot platform and experience for all customers to create copilots by leveraging highly scalable, multi-tenant, microservices that make copilot building simple. We are looking for an exceptional

Principal Software Engineer

who is passionate about our vision to enable copilots to engage with users in meaningful and robust ways. Copilots are a multi-billion-dollar opportunity for Microsoft supports the Citizen Application Platform (CAP) aka Power Platform, pro-developers building on top of Azure, as well as extensions to M365 through Teams and Outlook. Together, this allows Azure Bot Service to both generate its own revenue for Microsoft as well as to drive revenue through M365 and Power Platform licenses.

The Copilot studio team seeks an adept engineer to drive the technical intricacies of diverse middle tier and backend service projects across Azure Cognitive Services, storage, caching, messaging services, Teams, Entra/AAD, and beyond. Collaboration is at our core, valuing every team member's input. As a software engineer, you'll spearhead the design, implementation, and upkeep of large-scale services and APIs within Azure. Your focus will be on crafting highly scalable, low-latency, always-on, and cost-effective solutions. Championing optimal design and architecture, you'll influence peers and establish best practices. Collaborating across teams, you'll integrate products like Microsoft Copilot Studio, Teams, Digital Contact Center, Outlook, and SharePoint. You'll own features from development to production, prioritizing automated testing for scalable, quality-driven continuous delivery. Our agile, data-centric environment empowers engineers to innovate and scale ideas swiftly.



Knowledge of running Azure or similarly scaled services is a plus, as is experience delivering world-class distributed services using including security and privacy reviews, service deployment/SDL, least privilege operational processes, customer-centric support. Learn more about Azure Bot Service here.



#conversationalai



#copilotstudio



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Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

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Collaborate with partner teams (both service and data science) to deliver end-to-end systems and experiences.

Investigate and prototype new technologies and frame works in Azure.


Design, implement, and test server-side code related to Routing, Manageability and Compute Hosting.

Ensure availability, latency, scalability needs addressed by engineering reliability into software and systems.

Focus on operability of the service including security, privacy, resiliency, Business Continuity & disaster recovery.

Contribute to team-wide infrastructure investments.

Review and influence ongoing design, architecture, standards and methods for operating services or systems.

Maintain an unwavering focus on Quality of Service. Execute with high accountability.

Qualifications

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Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience.
Excellent communication and presentation skills. Comfortable in having conversations with senior stakeholders at different levels and a self starter to drive outcomes

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check

: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience.
15+ years of experience delivering commercial software products. 15+ years of experience in at least one of the following: C#, Java, C++, distributed systems, REST APIs, web services. Minimum 15+ years of experience in software development using .Net (C#, Web API, REST). Minimum 8+ years of experience in distributed computing Minimum of a bachelor's degree in Computer Science, Computer Engineering, Software Design, Software Engineering, or a related field, or equivalent alternative education, skills, and/or practical experience is required. 10+ years of industry experience in service development, successfully shipping services through multiple releases. The ideal candidate is an experienced Software Development Engineer with a proven track record of delivering products. Familiarity with chat bots and NLP concepts is a plus but not required. Experience with Azure cloud platform or equivalent. Real-world experience developing large scale online services with robust performance, resiliency, telemetry, and security. Experience developing service to service protocols. Experience with service and user identity models, access or identity token acquisition and management. Comfortable driving complex server & client architecture across large product teams. Solid collaboration skills with the ability to work in a dynamic/agile environment. A passion for improving engineering practices and producing high quality software. Self-motivated and customer focused. Solid written and verbal communication skills.


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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.